Terms and Conditions

1. Acceptance of These Terms. These Terms of Use, together with this Privacy Policy (collectively, these “Terms”), form a binding agreement between you and Outlaw Off-road + Performance. By accessing or using this website, by submitting any form or information through it, or by otherwise interacting with our online services, you acknowledge that you have read, understood, and agree to be bound by these Terms, including the Section 2 agreement to arbitrate, the Section 4 waiver of class actions and jury trial, and our collection and use of cookies and other data as described in this Privacy Policy. If you do not agree, do not use this website.

2. Binding Individual Arbitration. Please read this Section carefully — it affects your legal rights. You and Outlaw Off-road + Performance agree that any dispute, claim, or controversy arising out of or relating in any way to this website, these Terms, the Privacy Policy, our cookies, pixels, session-replay, analytics, or other tracking technologies, the collection, use, or disclosure of your data, or any communications, marketing, or transactions initiated through this website (each, a “Dispute”) shall be resolved exclusively by final and binding individual arbitration, and not in a court of law, except as expressly provided in Section 6. This agreement to arbitrate is governed by the Federal Arbitration Act (9 U.S.C. § 1 et seq.) and evidences a transaction involving interstate commerce. The arbitration shall be administered by the American Arbitration Association (“AAA”) under its Consumer Arbitration Rules then in effect (available at www.adr.org), as modified by these Terms. The arbitration shall be seated in San Antonio, Bexar County, Texas; at your election, hearings may be conducted by telephone, by video, or on written submissions. The arbitrator may award any relief available in an individual action under applicable law, and the arbitrator’s award may be entered as a judgment in any court of competent jurisdiction.

3. Who Decides Arbitrability (Delegation). The arbitrator, and not any court, shall have exclusive authority to resolve all threshold questions concerning the interpretation, scope, applicability, enforceability, or formation of this agreement to arbitrate, including any claim that all or part of it is void or voidable — except that a court, and not the arbitrator, shall decide any challenge to the class, collective, and representative-action waiver in Section 4.

4. Waiver of Class Actions, Collective Actions, and Jury Trial. All Disputes must be brought in your and Outlaw Off-road + Performance’s individual capacity, and not as a plaintiff or class member in any purported class, collective, consolidated, private-attorney-general, or representative proceeding. The arbitrator may not consolidate more than one person’s claims and may not preside over any class or representative proceeding. YOU AND Outlaw Off-road + Performance EACH WAIVE ANY RIGHT TO A TRIAL BY JURY AND ANY RIGHT TO PARTICIPATE IN A CLASS OR REPRESENTATIVE ACTION. If a court decides that applicable law bars enforcement of any part of this waiver as to a particular Dispute or a particular form of relief, then only that portion of that Dispute shall be severed and may proceed in the courts identified in Section 8, while all other Disputes and all other claims remain subject to arbitration.

5. Informal Resolution First (Condition Precedent). Before starting an arbitration, the complaining party must first send a written Notice of Dispute to the other. Your Notice must be sent to Outlaw Off-road + Performance at 12120 I-35, San Antonio, TX 78233 and [dispute-notice email], and must describe the Dispute and the relief sought; our Notice to you will be sent to the contact information you provided. You and Outlaw Off-road + Performance agree to attempt in good faith to resolve the Dispute for sixty (60) days after such Notice is received. This informal-resolution requirement is a condition precedent to commencing arbitration; the sixty-day period tolls any applicable limitations period.

6. Exceptions — Small Claims and Injunctive Relief for Intellectual Property. Notwithstanding the foregoing, either party may (a) bring an individual claim in a small-claims court of competent jurisdiction in Bexar County, Texas, so long as the matter remains in that court and proceeds only on an individual basis, and (b) seek injunctive or other equitable relief in a court identified in Section 8 to protect its intellectual-property or proprietary rights, without waiving the agreement to arbitrate as to any other Dispute.

7. Arbitration Costs. Payment of all filing, administration, and arbitrator fees will be governed by the AAA Consumer Arbitration Rules, including the provisions that limit the fees a consumer must pay. Each party is otherwise responsible for its own attorneys’ fees and costs unless the arbitrator awards them under applicable law.

8. Governing Law and Forum for Non-Arbitrable Matters. These Terms and any Dispute are governed by the laws of the State of Texas, without regard to its conflict-of-laws rules, except that the Federal Arbitration Act governs Section 2. For any Dispute that a court or this agreement determines is not subject to arbitration, you and Outlaw Off-road + Performance consent to the exclusive personal jurisdiction and venue of the state district courts of Bexar County, Texas, and the United States District Court for the Western District of Texas, San Antonio Division, and you waive any objection to those forums on grounds of inconvenience or otherwise.

9. Severability and Savings. If any provision of these Terms is held invalid or unenforceable, that provision shall be enforced to the maximum extent permissible and the remaining provisions shall remain in full force and effect, so that the parties’ intent to resolve Disputes by individual arbitration in Texas is preserved to the greatest extent the law allows. If a court of competent jurisdiction finds that applicable law does not permit a particular claim (for example, a claim for public injunctive relief, where such relief cannot lawfully be waived or arbitrated) to be resolved in arbitration, that specific claim shall be severed and stayed pending completion of the arbitration of all other claims, and shall then proceed only in the courts identified in Section 8; the balance of this agreement to arbitrate shall remain fully enforceable. The class, collective, and representative-action waiver in Section 4 is not severable from the agreement to arbitrate except as expressly stated in Section 4.

10. Changes to These Terms. We may update these Terms from time to time. The “Last updated” date below reflects the most recent version, and your continued use of the website after changes are posted constitutes your acceptance of the updated Terms. We will retain dated copies of prior versions.

11. Time Limit to Bring a Claim. To the fullest extent permitted by law, any Dispute must be commenced within one (1) year after the claim arises; otherwise, the Dispute is permanently barred.

Last updated: 8,13, 2026